Cancellation Policy
Company Name: Addups Enterprises
Registered Office: Shop No A-217, 2nd Floor, Puri High Street, Sec 81, High Street, Faridabad, Haryana – 121003
Corporate Office: 936 Nayabad Main Road, Shibalay, Shop-2, Nayabad, Kolkata – 700094
POC Email: addups.enterprises@gmail.com
Website: www.addupsenterprises.com
At Addups Enterprises, we strive to provide a smooth shopping experience. This Cancellation Policy explains the terms and conditions for cancelling orders placed on our website.
1. Order Cancellation
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Orders can be cancelled before dispatch only.
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Once the order has been shipped, cancellation is not allowed.
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Cancellation requests must be sent via email or through our contact form.
2. How to Cancel
To cancel an order:
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Contact our support team with your order ID and reason for cancellation.
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Await confirmation of cancellation from our team.
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Once confirmed, your order will be cancelled and refund initiated (if applicable).
3. Refund for Cancelled Orders
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Orders cancelled before dispatch will be refunded to the original payment method.
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Refund timelines:
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Online payments: 3–5 working days
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COD orders: 5–7 working days via bank transfer or UPI
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4. Non-Cancellable Items
Certain products cannot be cancelled:
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Perishable goods
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Customized or made-to-order products
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Discounted or promotional items (if specified)
5. Partial Cancellation
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Partial cancellations are allowed only if the product has not been dispatched.
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Remaining items in the order must meet any minimum order requirements.
6. Contact Us
For order cancellation requests or queries, contact:
Addups Enterprises
Email: addups.enterprises@gmail.com
Registered Office: Shop No A-217, 2nd Floor, Puri High Street, Sec 81, High Street, Faridabad, Haryana – 121003
Corporate Office: 936 Nayabad Main Road, Shibalay, Shop-2, Nayabad, Kolkata – 700094
